Your Profile & Settings

To begin using MyVision, simply head to the App Store or Google Play store and search for MyVision by Vision Personal Training. Look out for our red and white V tile.

Following your Initial Consultation (IC) with your Vision Studio, you will receive an email with your personal login details. Please use the username and password generated by Vision when logging into the App. Once logged in, you can change your password by locating it under Profile then Settings.

Click on “Forgot Your Password”, located under the “Sign In” button on the login page. Enter your registered email address and click “Send Reset Link”. Check your email for reset instructions.

The most important button to look out for is the floating action button (FAB), identified as a red circle with a cross, which is located in the centre and bottom of your screen. This allows you to easily navigate between pages and complete key tasks throughout the App.

We have put together a brief tutorial on “Navigating the App” for you to watch. Click here to view.

Following your Goals Session, your target macros will automatically appear in MyVision. If you cannot see your target macros on the progress page, please contact your Personal Trainer and or Vision Studio.

Contact your Personal Trainer and or Vision Studio and they will happily fix the issue for you.

To view the latest Privacy Policy, visit www.visionpersonaltraining or click here.

On the profile page under Vision, click on the camera. You are prompted to select whether you would like to take a photo and or use an existing photo from your gallery. You can change your profile as often as you like.

Please ensure that under phone settings you have allowed MyVision to access your camera’s phone.

To update your contact details, contact your Personal Trainer and or Studio. As soon as they have updated it in the system, it will automatically be updated on MyVision.

Studio and Trainer contact details can be found on the Profile Page.

Your Personal Trainer and or Studio will be able upload the latest Bioscan results on MyVision.

On the Profile page click on Progress then My BioScan Result History. Your previous Bioscan reports are available for viewing as a PDF file. Simply select the Bioscan report you are interested in and click on View PDF.

Yes, simply click on “Upload” for every photo you wish to upload.

Click on the photo you wish to delete. The photo will be enlarged and you will be given an option to delete or cancel. Note that once deleted you cannot undo it, but if you would like the photo to reappear you must upload it again.

Yes, simply click on the session you are registered for and hit cancel. An automated email confirming your cancellation will be sent to you. To register for another session, simply hit register. Your registration will be acknowledged and confirmed via email.

Under Push Notifications, you can select which reminder(s) you wish to receive. Simply turn them on or off to suit your liking.

Before contacting us;

1. Double check the login details sent by your Studio following the initial consultation.
2. Reset your password by hitting “Forgot your password?” on the login screen.
3. If you continue to experience issues logging in, please contact us by emailing us at myision@visionpt.com

There are a number of possible reasons for not receiving the email in your inbox:

• Email to reset password may have landed in your junk mail.
• The email address entered is not linked to your username.

Please check the above, if you are still not receiving the reset my password email contact us at myvision@visionpt.com

Ensure your new password contains 8-16 characters and contain at least 1 capital and 1 number.

If you are still unable to change your password, contact us at myvision@visionpt.com